Responsible Gaming
Gaming Should Be Entertainment
At Smash Mystery, we believe online gaming should be fun, exciting, and above all, entertainment only. Gambling is never a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.
We're committed to promoting safe and responsible gaming practices for all our Australian players.
Age Verification
You must be 18 years of age or older to access and use Smash Mystery. In Australia, the legal age for online gambling is 18 years old.
By accessing our site, you confirm that you:
- Are at least 18 years of age
- Are not prohibited by Australian law from gambling online
- Understand the risks associated with online gaming
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, help is available:
- Chasing losses: Trying to win back money you've lost by gambling more
- Loss of control: Gambling longer or with more money than intended
- Hiding your gambling: Being secretive about gambling activities or spending
- Neglecting responsibilities: Missing work, school, or important commitments due to gambling
- Financial problems: Borrowing money or going into debt to gamble
- Relationship strain: Conflicts with family or friends over gambling habits
- Increasing stakes: Needing to gamble with more money to feel the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
- Using gambling to escape: Gambling to cope with stress, anxiety, or other emotional problems
If any of these apply to you, please seek help immediately.
Self-Help Tools & Player Controls
Smash Mystery provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gaming activities
- Account Closure: Permanently close your account if you wish to stop playing
To activate any of these tools, visit your account settings or contact our support team.
Support & Help Organizations
If you're struggling with problem gambling, professional help is available and free of charge:
Australia
- Gambling Help Online
www.gamblinghelponline.org.au
Free counselling and support for problem gambling in Australia. Available 24/7. - National Gambling Helpline: 1800 858 858 (confidential and free)
International Support
- GamCare (UK)
www.gamcare.org.uk
Free, confidential support for problem gamblers and their families. - GamStop (UK)
www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
If You Need Help
You are not alone. Problem gambling is a treatable condition, and support is always available.
Please reach out today if:
- You're concerned about your own gambling habits
- Someone you care about may have a gambling problem
- You need someone to talk to confidentially
Contact Gambling Help Online now: www.gamblinghelponline.org.au or call 1800 858 858
Remember: Gaming should be fun. If it's not, it's time to seek help.